This is intended to be a ‘living’ section. We expect it will change regularly so please keep coming back!

For up-to-date information on the COVID-19 outbreak, go to

National Health Service Advice

Please remember many local surgeries are now only taking phone appointments. Call 111 if you cannot get help online or via your surgery.

Stay at home guidance

Staying safe outside your home

Working safely during coronavirus

If you are a clinically extremely vulnerable person please visit the Government website for help:

If you fall into this category you will have received a letter from the NHS telling you to isolate at home because you have underlying health issues which may make you more vulnerable during the Coronavirus pandemic.  Use the link above to visit the Government’s website to register for food box deliveries and other essential services.

Local businesses offering support

Cheveley Village Shop have offered to make home deliveries after 3pm. Please call Sonia or H on 01638 730341

Cheveley Fruit and Veg make home deliveries of fresh fruit and vegetables throughout the year. Call Liz or Russell on 0794 77 55 141 or email

The Red Lion Cheveley is closed but will provide bread, pastries, scotch eggs, sausage rolls, Cornish pasties and steak pies to the village shop when available.  The pub is also doing take-outs on Fridays and Saturdays.  Please call Kim & Dean for more information on 01638 730233. or

Plumbs Dairy deliver milk plus other groceries to the village on a Monday, Wednesday and Friday. Contact them via their website or call 01223 893033

The New Wellington is now open from 5pm til closing time Monday to Thursday, 4pm til closing time on a Friday and from 12pm to closing time on a Saturday and Sunday.  The take away service is still available although there are no evening deliveries – pick up from the pub only.  A takeaway roast dinner is also available on Sundays (beef, pork, lamb or chicken) and must be pre-ordered by 12 noon on a Thursday again, pick-up only.  Contact them on 01638 662137 for more details.

Newmarket Day Centre is closed. However, a team of staff and volunteers are delivering many of their normal services into peoples homes such as delivery of care packages and food, delivery of activities as well as making welfare calls to check up on clients.

They have also set up a hot meal delivery service for those who may be self-isolating and cannot get to the shops. If you would either like to find out more about this, or if you are able to volunteer to help deliver hot meals, please get in touch with Hannah Coker via phone 01638 664262 or email

Newmarket Town Council has set up Newmarket Coronvirus Community Response.  The helpline number is 01638 667227 and is available from 8am to 8pm 7 days per week.  You can also find more information at 

If you are able to volunteer please email:

Please use the subject line – Coronavirus volunteer network
Please include your name, phone number, address, if you are a car driver and what tasks you are willing to do.

There will be weekly information published about the volunteer effort in the Newmarket Journal which will include services offered and where people can turn to for help.

Musks in Newmarket are offering a home delivery service, as are Powters.

The Pantry are offering take-outs and freezer meals. You can order home delivery from Indian restaurant Montaz

For those worried about shopping, the supermarkets have set aside special hours for the elderly or those at risk to shop. Be aware that Click and Collect and Delivery services are very blocked up for a few weeks ahead.

Iceland –  Please click here for all opening times and other information.

Waitrose – please click here for shop opening hours and other information.

Tesco – 9am to 10am Mondays, Wednesdays and Fridays for the elderly and vulnerable.  Sundays 9am to 10am for NHS staff.  Please see here for all shop opening hours and information.

Please do check the village shop and the smaller shops locally as they appear to have more stock and are delivering!


NHS Helpline: 0800 028 8327

Suffolk Adviceline: 0300 330 1151
(Monday to Friday 9.30am to 3.30pm)

Care Network UK Helpline: 0300 094 5750

Universal Credit Help to Claim: 0800 144 8 444
(Freephone – Monday to Friday 8am to 6pm)

Or access our website on

Sanctuary Housing Customer Services: 0800 131 3348

Newmarket Food Bank: 01638 561711

Ely Food Bank: website

East Cambridgeshire District Council

Contact numbers for services:
For all Council service enquiries other than Housing Benefit or Council Tax, please call 01353 665 555 or email

Out of hours emergencies: 07710 978 900
Homelessness & Housing advice: 01353 665 555
Community Advice and Support: 07717 498 707 or 07517 996 118
Council tax enquiries: 01842 756 569
Housing benefit and council tax reduction enquiries: 01842 756 566
Housing benefit overpayment enquiries: 01842 756 569
Business rates enquiries: 01842 756 568
You can report, pay and apply for Council services online at

Cambridgeshire County Council Coordination Hub

Please click here for further information or call 0345 045 5219.

Police & Crime – Protection from Covid-19 Scammers

Please use the following links to access information on the latest scams: –

The Police & Crime Commissioner

Against Scams Partnership (Cambs County Council) 

Action Fraud


If you need further support, please contact Cllr James Hadlow, Cllr Claire Elbrow or the Clerk (numbers and emails on the Councillors page) or contact members of Cheveley Church.

You will find specific numbers for Cheveley Group of Churches here.