This is intended to be a ‘living’ section. We expect it will change regularly so please keep coming back!
For up-to-date information on the COVID-19 outbreak, go to
Please remember many local surgeries are now only taking phone appointments. Call 111 if you cannot get help online or via your surgery.
If you are a clinically extremely vulnerable person please visit the Government website for help: www.gov.uk/coronavirus-extremely-vulnerable
If you fall into this category you will have received a letter from the NHS telling you to isolate at home because you have underlying health issues which may make you more vulnerable during the Coronavirus pandemic. Use the link above to visit the Government’s website to register for food box deliveries and other essential services.
Local businesses offering support
Cheveley Village Shop have offered to make home deliveries after 3pm. Please call Sonia or H on 01638 730341
Cheveley Fruit and Veg make home deliveries of fresh fruit and vegetables throughout the year. Call Liz or Russell on 0794 77 55 141 or email email@example.com
The Red Lion Cheveley is closed but will provide bread, pastries, scotch eggs, sausage rolls, Cornish pasties and steak pies to the village shop when available. The pub is also doing take-outs on Fridays and Saturdays. Please call Kim & Dean for more information on 01638 730233. Info@redlioncheveley.com or www.redlioncheveley.com
Plumbs Dairy deliver milk plus other groceries to the village on a Monday, Wednesday and Friday. Contact them via their website or call 01223 893033
The New Wellington is now open from 5pm til closing time Monday to Thursday, 4pm til closing time on a Friday and from 12pm to closing time on a Saturday and Sunday. The take away service is still available although there are no evening deliveries – pick up from the pub only. A takeaway roast dinner is also available on Sundays (beef, pork, lamb or chicken) and must be pre-ordered by 12 noon on a Thursday again, pick-up only. Contact them on 01638 662137 for more details.
Newmarket Day Centre is closed. However, a team of staff and volunteers are delivering many of their normal services into peoples homes such as delivery of care packages and food, delivery of activities as well as making welfare calls to check up on clients.
They have also set up a hot meal delivery service for those who may be self-isolating and cannot get to the shops. If you would either like to find out more about this, or if you are able to volunteer to help deliver hot meals, please get in touch with Hannah Coker via phone 01638 664262 or email Hannah.firstname.lastname@example.org
Newmarket Town Council has set up Newmarket Coronvirus Community Response. The helpline number is 01638 667227 and is available from 8am to 8pm 7 days per week. You can also find more information at www.newmarketcoronavirus.co.uk
If you are able to volunteer please email: email@example.com
Please use the subject line – Coronavirus volunteer network
Please include your name, phone number, address, if you are a car driver and what tasks you are willing to do.
There will be weekly information published about the volunteer effort in the Newmarket Journal which will include services offered and where people can turn to for help.
For those worried about shopping, the supermarkets have set aside special hours for the elderly or those at risk to shop. Be aware that Click and Collect and Delivery services are very blocked up for a few weeks ahead.
Iceland – Please click here for all opening times and other information.
Waitrose – please click here for shop opening hours and other information.
Tesco – 9am to 10am Mondays, Wednesdays and Fridays for the elderly and vulnerable. Sundays 9am to 10am for NHS staff. Please see here for all shop opening hours and information.
Please do check the village shop and the smaller shops locally as they appear to have more stock and are delivering!
NHS Helpline: 0800 028 8327
Suffolk Adviceline: 0300 330 1151
(Monday to Friday 9.30am to 3.30pm)
Care Network UK Helpline: 0300 094 5750
Universal Credit Help to Claim: 0800 144 8 444
(Freephone – Monday to Friday 8am to 6pm)
Or access our website on www.suffolkwestcab.org.uk
Sanctuary Housing Customer Services: 0800 131 3348
Newmarket Food Bank: 01638 561711
Ely Food Bank: website
East Cambridgeshire District Council
Contact numbers for services:
For all Council service enquiries other than Housing Benefit or Council Tax, please call 01353 665 555 or email firstname.lastname@example.org
Out of hours emergencies: 07710 978 900
Homelessness & Housing advice: 01353 665 555
Community Advice and Support: 07717 498 707 or 07517 996 118
Council tax enquiries: 01842 756 569
Housing benefit and council tax reduction enquiries: 01842 756 566
Housing benefit overpayment enquiries: 01842 756 569
Business rates enquiries: 01842 756 568
You can report, pay and apply for Council services online at www.eastcambs.gov.uk
Cambridgeshire County Council Coordination Hub
Please click here for further information or call 0345 045 5219.
Police & Crime – Protection from Covid-19 Scammers
Please use the following links to access information on the latest scams: –
You will find specific numbers for Cheveley Group of Churches here.